Refunds and cancellation

Last updated 14 October 2026

14-day refund, no questions

If Mural Pro is not for you, ask for a refund within 14 days of your first payment and you get the full amount back. You do not need to give a reason.

To ask for one, either:

• Reply to your Lemon Squeezy receipt email and say you would like a refund, or
• open a support issue on GitHub (do not post your license key or order number publicly; we will ask for the email you paid with).

Lemon Squeezy is the merchant of record: they processed your payment, so they reverse it. Refunds go back to the original payment method, usually within 5 to 10 business days depending on your bank.

Renewal payments after the first 14 days are not refunded, but you can cancel at any time so there is no further charge.

Cancelling

Cancel from the billing portal or from the link in your receipt email. In the app, Settings → Mural Pro → "Manage or cancel subscription" opens the same portal.

After cancelling you keep Pro until the end of the period you already paid for. Nothing is charged after that.

What keeps working after you cancel

Everything you made. Wallpapers, AI-generated pictures and animations are stored on your PC and keep running after your subscription ends. Only the AI buttons stop until you subscribe again or add your own API keys in Settings.

Credits

• Your plan's credits reset on your billing date each month. Unused credits do not roll over.
• Credits spent on a job that fails are refunded to your balance automatically.
• Credits are shared across every PC that uses the same license key.
• If you move to a bigger plan, Lemon Squeezy handles the proration on your invoice.

Questions

GitHub issues, or reply to your receipt email. See also the terms and the privacy page.